Hello World, My name is ‘Syed Talha’ (short version), I have been part of the Sitel family for 4.5 months. I actually joined Sitel as a Customer Support Representative and as a Community Educator. Soon after my training and landing end, I tried implementing my soft skills in solving customer’s issues which turned fruitful for me and I’ve been selected to work for a higher department called ‘Claims’ and the upskilled to another department as ‘Disputes Resolution Specialist. During these 4.5 months, I realized the extent of the efforts made in helping the workers in this Pandemic time. It shows how much SITEL cares about us. And I’m already loving working with Sitel.