I started Sitel back in November 2016, and this will be coming up to my 3rd year. I started as an agent on the phones. I have been extremely anxious before starting as I never imagined I would work in an environment like it, and I really thought it wasn’t for me. I was wrong! Everyone was so welcoming and supportive. I made friends for life.
I moved over into a TM position after 18 months, and here I am today, I love every aspect of my job and the development it has given me.