Having joined the site in Plymouth in May 2018, providing essential customer service for the client at the time as an Agent for 16 months, I can say it was an experience to share with you all today.
I look forward to my return to the site in April 2020 with my recent departure in November 2019 due to personal reasons. Having been given the opportunity to return was a great feeling and even better knowing the client I will be working with will benefit the country as a whole!
Although the start of my journey had a few bumpy rides to overcome, the experience was great. Support was there when needed, my teams have been amazing along with the Team Managers I have had a chance to learn and push forward with as well have been great.
My role before departing was a cross-trained agent, both taking care of my own wellbeing and, most importantly, my team members during times of stress and busy periods.
I would like to thank the site for accepting my return and look forward to providing the level of customer service I previously provided to the client.
Stay safe everyone, and I look forward to returning soon!
In this unprecedented time, we’re highlighting #SitelHeroes to spark inspiration and positive conversation when we need it most. From adjusting to working from home, implementing social distancing measures in our sites and keeping up with the daily changes around the globe, we are celebrating stories of success, motivation, overcoming challenges and more. Visit voices.sitel.com and search hashtag #SitelHeroes.