My name is Jessanne Kristel Flores. I joined Sitel Baguio on 9/4/2012 and I’m proud still be working for the same account now. I was pregnant when I was hired. I believed I would have a better career for my child and me with this company, and I was right. As a solo parent, I even got privileges – such as a special schedule, plus the seven solo Parent leaves. A lot of opportunities have also opened up for me. I was a Resolution Specialist for four years and a Learning Specialist OIC for two years. Right now, I am a Backline Resolution Specialist while waiting for the opening for the Learning Specialist Track Trainee. Being a customer service representative has opened a lot of doors for me. I got to improve my communication skills. I learned how to deal with people better. I got to help and teach others while being able to provide for the needs of my family. I also got to travel to many places domestically and abroad, be it for work or leisure, with Sitel. My seven years with Sitel have been one of the greatest achievements I had as a woman, a daughter, a sister, a mother, a colleague and a mentor, and I am looking forward to more years of being empowered.
#EachForEqual International Women’s Day 💜#WomenOfSitel
In honor of International Women’s Day, we’re highlighting the bold and powerful women of Sitel, celebrating that we’re all different, but equal. These are their stories of diversity, balance, success, gender equality and about leading the change you want to see.