I started at Sitel in January 2019 as a customer service advisor. Throughout my journey so far, I have had countless opportunities to upskill, learn and progress with my career, of which I have taken every opportunity I can! I am now trained on phones, interest-free credit and several back office email-based departments! I have received so much support to juggle working with being a single parent. Even during the COVID-19 pandemic, the managers have worked incredibly hard to get us working at home! Now I’m home safe with my family with the support of my workplace only a call away!
In this unprecedented time, we’re highlighting #SitelHeroes to spark inspiration and positive conversation when we need it most. From adjusting to working from home, implementing social distancing measures in our sites and keeping up with the daily changes around the globe, we are celebrating stories of success, motivation, overcoming challenges and more. Visit voices.sitel.com and search hashtag #SitelHeroes.