My name is Anita Suell and this is my story. I came to Sitel in 2012 as an agent, and I was highly motivated to become more than an agent during my initial training. When I made it to the production floor, I knew that I wanted to be a part of the change at Sitel as a Coach. After 10 months as an agent, I set my sights on becoming a coach by being accepted into the CA (formerly known as CTT) program. I worked hard on various campaigns in this role until I became certified as a coach. I enjoy the interactions with others because there are so many learning opportunities not only for my team but for myself as well. I’ve learned that learning is a shared experience and it is so critical to improvements and growth, not just for the short term, but the long term as well.
In honor of International Women’s Day, we’re highlighting the bold and powerful women of Sitel, celebrating that we’re all different, but equal. These are their stories of diversity, balance, success, gender equality and about leading the change you want to see.